Our Online Written Discussion on “How can we ensure communications are human-centred, empathetic and engaging?” covered key insights highlighting the importance of involving community voices, tailoring messages to local contexts, and prioritising transparency and ethical practices. Contributors emphasised the value of co-creation, continuous feedback loops, and showcasing real stories to create meaningful connections. By integrating these strategies, organisations can develop impactful communications that respect and reflect the complexities of human experiences.
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