Small-Scale Retailers and Social Innovation

In Latin America, the tendero, or small neighborhood shop, is a vital community element in small towns and cities; and for many companies, it’s an important distribution channel for consumer goods. In some cases, tenderos represent 50% of companies’ total sales. If you have ever visited one of these small shops, you will find virtually […]

Partnering to Finance Small-Scale Retailers

Banco Agrícola, founded in San Salvador in 1955 and now part of Colombia’s Bancolombia, is El Salvador’s largest bank. Banco Agrícola provides financial services to individuals, micro, small, and medium enterprises (MSMEs), large companies, and government agencies. We have 2,500 employees and have been named Best Bank in El Salvador by a variety of finance […]

Meet a 4e Camino al Progreso Program Graduate

An Interview Edy Ramos Torres, Owner of Bodega San Juan in San Juan de Lurigancho, Lima, Peru Please tell us a little bit about your store. Edy: I opened my store 28 years ago. It was an idea that came to me, I always saw myself opening a business and serving people – even dreaming […]

Helping Small Businesses Thrive in Africa

I recently had the pleasure of meeting a group of small retailers in Colombia, women and men from among the 780,000 “tenderos” in SABMiller’s value chain in Latin America. The purpose of the visit was to learn more about the “4e Camino al Progreso” (4e) programme developed by my Latin American colleagues together with their […]

Putting Enterprise at the Heart of the Post-2015 Agenda

The international community is busy defining a new set of “Sustainable Development Goals” that will shape the agenda when the current Millennium Development Goals (MDGs) expire later this year. One striking improvement is the emphasis being placed on inclusive growth, jobs and enterprise. And in that context it is encouraging to see the draft SDGs […]

Empowering Small Retailers at Scale

Latin America is an important region for SABMiller’s growth strategy. Small-scale retailers, called “tenderos,” are critical to our business there. These retailers are located close to their customers in environments that are difficult for “big box” stores to serve. They let customers with low and unpredictable incomes, no transportation, and no storage space at home […]

SABMiller Supporting Shopkeepers in Latin America

How can big corporations use their power to engage in social inclusion and impact? To discover how the world’s second-largest brewery is making it happen, download this SABMiller case study which I wrote based on my work with them. The case gives insight into SABMiller’s strategic move to incorporate thousands of small business into its […]

Lessons from a Small Business Program in Latin America

In 2012, multinational brewer SABMiller took stock of all of the corporate social investment programs in its portfolio in the six Latin American countries in which it is the market leader: Colombia, Peru, Ecuador, Panama, Honduras, and El Salvador. What they found—42 separate, often small-scale initiatives—was perhaps not surprising, given that SABMiller’s subsidiaries in those […]

Shopkeepers with Business and Social Focus

SABMiller is the world’s second-largest brewer with more than 200 beer brands and some 70,000 employees in over 75 countries. The company’s approach to sustainable development is a key element of SABMiller’s business strategy. Its success is based on solid share value strategies: supporting the role that small businesses play in generating economic growth and […]